Tracy is amazing! So sociable and great customer service!  He helped my grandmother in Home Depot when she was a bit lost and came to the rescue same day service... read more super fast!!

What a polite person, keep him as an employee he's a rest ambassador & serviceman!

  Vince did a great job helping a client of mine with a home he was buying in Long Beach.  The home had mold issues and Vince gave my client a... read more thorough estimate and a plan to cleanup the mold and solve the problem.  I highly recommend Vince and his company.

  We recently moved into our new home and did not expect to have any major plumbing issues since we figured the home inspection would have revealed any problems, if any.... read more However, we did in fact have a leak that trickled from upstairs bathroom to the kitchen ceiling. We called Coastline and a few other companies to compare pricing... but we chose Coastline because I had a chance to speak to Vince who offered to come and inspect the leak right away and also revealed some issues with water damage that can be hidden and eventually cause mold built up. This was a huge concern for us since we just had our first born. Not only did he repair my leak but he also tested for mold and luckily there was none. I will be recommending Coastline to my family and neighbors.

  I contacted Vince from Coastline about cleaning a rug that had dog urine stains, he assured me that he had the expertise to handle such a job. The rug was... read more a $10,000 oriental rug so I needed it cleaned professionally, so I paid the $1200.00 for the cleaning.  I received a rug back that was no longer usable. He informed me that he had an employee scrub the rug for over 8 hours. I took the rug over to a rug dealer and the rug store owner said that the rug was ruined during this cleaning process, and now my $10,000 rug is worth about $400.00. I spoke to Vince and explained the situation and he refused to take any responsibility for the damage. An expert would have ascertained that the rug could not be cleaned without damage and advised me of this outcome. Paying $1200.00 was very difficult for me due to Covid regulations shutting down all my sources of income. I planned on selling the rug to help pay my expenses. I am now much worse off for entrusting Coastline to clean my rug. I have known Vince for over 20 years and I am very disappointed at his complete disregard for customer satisfaction.

  I called hoping I would get some guidance because I have been so concerned that my daughter might have been exposed to toxic mold, how it is on her furniture... read more and other items in the room and how long it is taking to get any test results back from landlords. I had already called another company who specializes in mold and water damage and they did not have anyone who could give me advise over the phone on even the steps of the estimate. Vince, the owner of Coastline Environmental Solutions took the time to explain to me the steps he would take and he was so knowledgeable from different types of mold, how to properly test and how to clean. He was also so personable and eased my mind that this could be fixed and be done right. I was so impressed after I got off the phone with Vince that I had to write a review. If nothing else have Vince come give you an estimate, so you know what you are dealing with from an expert, as mold and water damage is nothing to mess around with. As soon as I get the results from the landlords I plan on reaching out to Vince again. Thank you again for taking the time you did with me. I really appreciate it. Cindy

  There is an old saying "Don't ever ask a barber whether you need a haircut".  Well, that is CERTAINLY the case when talking to mold remediation specialists about mold.  So... read more when Vincent, unlike the other "pros" I talked to and after analyzing the sample tests and pictures I took [which he reviewed for no charge], he advised me that my lightly stained 2"X 2 ft contaminated area required only a N-95, some soap, and rubber gloves. I couldn't believe my ears.  Contrast that to the totally over-the-top quotes I got ranging from $2,500-$5,000. Three minutes talking to Vince and you can tell he knows his stuff inside and out and I wouldn't hesitate now to employ his services if ever the need arises in the future. He could have followed his competitors and try to gouge me, but instead he took the high-road and demonstrated a degree of integrity that is rare theses days.  In summary, Vince saved me a significant amount of money by doing the noble thing. I ended up removing the contaminated area myself 2 weeks ago and I feel fine.  I would add just one thing: If Vince says you have a problem; you really do have a problem!

  Per our conversation via text on Monday 9/17/2018. What was agreed upon was "Mold treatment of the affected structural components if necessary for $200." However, the written Proposal that you... read more emailed had it for $250.

The unethical part that you doesn't seem to comprehend is the fact that your company billed us for additional charges (Mold Remedial) and fees that was not agreed upon nor fully disclose prior to the treatment. That is a fraudulent act! In addition, we were pressure into paying since Tracy was told not to leave our resident empty handed. You had Tracy do your dirty job while you avoid meeting with me in person to discuss about this topic. Had I known the total cost of the treatment I would refused it immediately!

Regarding the Proposal, your company emailed me a Proposal of a preexisting client (William Herdrich) whom had similar works done and quoted me their price. Your company also charged me for admin fee to draft up the proposal which was clearly a poor job of copy and paste.

You also went as far as charging me for works that was never perform. For example, our whole addition of 2 bedrooms and 1 bathroom is about 577 square feet and they quoted us of 224 square feet of our entire bathroom that was infested with mold. In reality, our bathroom is only (5.67 ft x 12.4 ft) 70 square feet total and leaks was only on the floor about 40 square feet. They wanted to charge me for all four wall and ceiling for mold treatment when in reality the floor was in question to begin the treatment. I did not understand where they came up with 224 sqft until I realized that it was from Mr. Herdrich's preexisting client whom had similar works done and quoted me their price. They also fail to provide the customer proof that my bathroom had mold or just wet woods. We were charge of cleaning materials, PPE equipment which the employee did not use and should be provided. These unethical and fraudulent practices are my experiences at Coastline Environmental Solutions, Inc.

  Vince and Ana are true professionals. In the Fire and Water Service Restoration business few companies come up to the professional standard for customer service.

I watched Vince work with... read more his clients in Long Beach and spoke to the client and they raved about his dedication to quality and professional service. He was personally involved and he followed up with us to ensure that the client got the best possible service.

AJ
Exclusively Contents, Inc.
Worked on two jobs with Vince and Ana

  A client of mine in Aliso Viejo had a water heater leak in the slab, this went into an adjacent bedroom/bath. Vince was prompt in arriving the same day, addressing... read more the situation and working with the Insurance Co. to get the "right coverage" for the claim as it turned into a repair of slab, bath/bedroom walls, flooring and water heater. He was Professional and very knowledgeable and knows how to work with the insurance co.--which can be "priceless".

Bryan R., So. Calif. Realtor.

  If I could give 10 stars, I would. I had a toilet leak in my condo, going into the unit below me, called Vince and was able to get someone... read more to come the next day. My Maintenance Manager said that my toilet ring needed to be replaced, but when Ron looked at it, it was a bigger issue and the main line was clogged - which is condo responsibility, not mine.  Ron was professional, efficient and understand plumbing!! He cleaned up after himself, and fixed the problem right away! Vince also called to follow up, which i appreciated!

I am getting them on my condo vendor list - such a GREAT GREAT company!

  I had them out to clean ducts and plenum in our new house. They were very responsive and expert. I found them through National Air Duct Cleaners Association (yes, it's... read more a real thing and, yes, it means something, looks like). They showed up with tons of equipment and did great work. They dinged up a small part on our freshly painted white walls but we'll clean that up.
I especially liked that they called out other issues they saw in the attic. Too few people get their ducts cleaned out and I'm glad we did this. These folks are pros.

  Vince, I assume the owner, is a thoughtful and good businessman.  I'm really happy I chose them to help me through some rainwater damage.  His staff are equally as great... read more and very quick to respond.  No wonder they have such glowing reviews.  John came out and gave it to me straight and laid out my options, everything totally reasonable.  This is the kind of company you want to have a long term relationship with.  They don't go for the short term money grab, they keep happy customers that will always come back to them for years in the future.   I'll be recommending them to friends.

  My brother had a flood from a plumbing issue and I have known Vincent for many years so, he was top of mind for me to refer his services to... read more my brother! I PM'D him on FB and he got right back with me within a minute and was exceptionally responsive! My brother text me when Vincent was done with his remediation and was so happy with everything, he will refer him too! He had said that Vincent was such a nice guy and so professional. He was on time and did a wonderful job, he couldn't be happier! I will continue to refer him on future jobs! Thank you Vincent for everything!!!!

  My contact with these folks started out fine.  I expected that repairing a faucet leak on a Sunday would be expensive.  Over $1,000 and I purchased the faucet.

Access to the... read more faucet was difficult, but this was really a faucet replacement and dry out.  Pretty straightforward.    I'm in the industry and we have had the faucet replaced before and it took an hour or so.

A few days later, my mom tried to use her dishwasher and it didn't work.  Turns out, the owner had forgotten to plug it back in after doing work under the sink.

The rest of my review is under his plumbing company A1.  I learned this morning that he made inappropriate sexual comments to our caregiver about her figure on Sunday as well as improperly utilizing her as his 'helper' during the repairs.  The caregiver was there to attend to my mother and whether or not she was friendly, it was his responsibility to remain focused, and attend to the repair without extraneous socializing.

His level of unprofessionalism is very disappointing.

  Vince and John were extremely helpful!  He explained to me the process of what they'll do and was very affordable. I was so fortunate to not have much moisture at... read more all in my walls, so I didn't have to hire them, but I will definitely contact them next time I have any water or mold damage concerns.

  I highly recommend Coastline Environmental Solutions.  They showed up the same day I called them about my clogged sinks.  Even though my problem was more than expected, Ronald stayed with... read more the job and got my sinks draining that day.  He even did a great job cleaning up!  And the bill was less than expected.  I cannot thank the team here enough.  If you have a plumbing problem, this is the place to call first!

  i had an emergency with my water heater leaking and it was after they were closed but vince helped me over the phone very calmy while i was freaking out... read more and calmed me down and told me what to do to fix it and i was able to do it on my own!! thank goodness because inwas able to stay up all night holding a bucket under the leak until someone could come out to help in the morning thanks a lot vince!!!

  Tracy did a fantastic job taking care of all my plumbing needs!! He was on time, worked hard, and fixed everything in a timely manner. I highly recommend this service!

  Our refrigerator water line sprung a leak and wouldn't shut off, Vince and his team came through once again to save the day.  They quickly came over and assessed the... read more damage, inspecting for water in the walls, and took action to prevent any additional damage by bringing in heaters and fans to dry out our house  lickety-split.  

Coastline has the team and equipment to get the job done, and they are my first call when I'm in need of remediation work done.

  The Lord Jesus Christ gave us hot water tonight thanks to Coastline. Great staff that got the job done.